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January 2024
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Queue Enhancements and Custom Variables
December 2023
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3rd Party Integration Enhancements
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Introducing Our AI Chatbot: Powered by ChatGPT
November 2023
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Enhanced Analytics Dashboard
October 2023
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India Region Launch and DIY API Integration Unveiled
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Agent Workflows: Updates in Conversation Management
August 2023
Agent Desktop
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Empower Customer Support with Knowledgebase Capabilities
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Reduce Customer Wait time using Callback Requests
July 2023
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Agent calling capability via Web Browser
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