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November 2023
October 2023
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India Region Launch and DIY API Integration Unveiled
All Categories
Agent Workflows: Updates in Conversation Management
August 2023
Agent Desktop
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Empower Customer Support with Knowledgebase Capabilities
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Reduce Customer Wait time using Callback Requests
July 2023
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Agent calling capability via Web Browser
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Agent Status Metrics
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Introducing CSAT Feedback Collection via Voice IVR
Agent Desktop
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Introducing Snippets for Effortless Messaging!
Agent Desktop
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Live Customer Call Monitoring and Coaching
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