Introducing Snippets for Effortless Messaging!

Introducing Snippets for Effortless Messaging!

Agents can now take advantage of the new Snippets feature to respond faster and with precision. Snippets offer a collection of predefined message templates for common customer inquiries, allowing agents to save time and reduce errors. You can also customize and create your own snippets to align with your unique customer service needs.

With Snippets, agents can provide consistent and accurate responses, ensuring a seamless customer experience. Streamline your messaging process and deliver exceptional customer experiences with ease.

Experience the power of Snippets and elevate your customer interactions to new levels of efficiency and professionalism!

Release date

This feature was released on 7th July 2023.

Questions?

If you have ANY questions, contact your sales rep or customer success team directly. They're the qualified experts to get it sorted and have you up and running in no time.

Resources and Videos

We have plenty of resources to support your contact center efforts on our website under Resources: www.contacto.com

Access our product videos on YouTube: https://www.youtube.com/c/Contacto-by-plivo