Interact with customers using IVR

Interact with customers using IVR

Agents can now interact with IVR systems while calling customers.

Agent Desktop version

This feature was included in v5.2.0 released on 24 March 2023.

Questions?

If you have ANY questions, contact your sales rep or customer success team directly. They're the qualified experts to get it sorted and have you up and running in no time.

Resources and Videos

We have plenty of resources to support your contact center efforts on our website under Resources: www.contacto.com

Access our product videos on YouTube: https://www.youtube.com/c/Contacto-by-plivo