- DATE:
- AUTHOR:
- The Contacto team
Agent Desktop
Console
Improvements in View Recordings
DATE:
AUTHOR:
The Contacto team
Improvements in View Recordings
Fixed issues of some conversations not having voice recordings on the web console.
Agent Desktop version
This feature was included in v5.1.1 released on 16 March 2023.
Questions?
If you have ANY questions, contact your sales rep or customer success team directly. They're the qualified experts to get it sorted and have you up and running in no time.
Resources and Videos
We have plenty of resources to support your contact center efforts on our website under Resources: www.contacto.com
Access our product videos on YouTube: https://www.youtube.com/c/Contacto-by-plivo