- DATE:
- AUTHOR:
- The Contacto team
Improvements in Agent Experience
DATE:
AUTHOR:
The Contacto team
Improvements in Agent Experience
We've made some UI changes to make it easier for agents to use conversations, tasks, and tickets. We hope you find these improvements helpful!
Agent Desktop version
This feature was included in v5.3.2 released on 27 April 2023.
Questions?
If you have ANY questions, contact your sales rep or customer success team directly. They're the qualified experts to get it sorted and have you up and running in no time.
Resources and Videos
We have plenty of resources to support your contact center efforts on our website under Resources: www.contacto.com
Access our product videos on YouTube: https://www.youtube.com/c/Contacto-by-plivo