Enhancements in View Conversation History

Enhancements in View Conversation History

This release includes UI fixes and enhancements for Viewing Conversation History

Agent Desktop version

This feature was included in v4.1.1 released on 30 December 2022.

Questions?

If you have ANY questions about how best to use conversation history or about the technical bits, contact your sales rep or customer success team directly. They're the qualified experts to get it sorted and have you up and running in no time.

Resources and Videos

We have plenty of resources to support your contact center efforts on our website under Resources: www.contacto.com

Access our product videos on YouTube: https://www.youtube.com/c/Contacto-by-plivo