DATE:
AUTHOR:
The Contacto team
Console

Chatbot for Web and Mobile

DATE:
AUTHOR: The Contacto team

Rule-based Chatbot for Web and Mobile

Hi there!

We are launching exciting new capabilities to improve the way you communicate with your customers on your website and mobile application. You can now set up a chat plugin on your website or mobile application to allow customers to chat with your agents.

You can use our no-code workflow designer to configure chatbots and collect relevant information from your customers before they connect with an agent. This capability also allows you to trigger custom workflows dynamically based on customer responses.

Release date

This feature was released on 25 May 2023.

Questions?

If you have ANY questions, contact your sales rep or customer success team directly. They're the qualified experts to get it sorted and have you up and running in no time.

Resources and Videos

We have plenty of resources to support your contact center efforts on our website under Resources: www.contacto.com

Access our product videos on YouTube: https://www.youtube.com/c/Contacto-by-plivo

Powered by LaunchNotes